Our client is seeking an experienced Senior Administrator to join a growing pensions team. This is an excellent opportunity for a technically strong pensions professional who is passionate about delivering exceptional client service while contributing to operational improvements and system development.
You will play a key role in managing complex pension cases, supporting colleagues, maintaining high standards of quality and compliance, and helping optimise pension administration systems and processes.
Key Responsibilities
- Manage a broad range of SIPP administration activities
- Process pension transactions accurately and within agreed service standards
- Act as an escalation point for complex technical pension queries
- Use pension administration systems effectively to support efficient day-to-day operations
- Assist in developing process documentation, procedures and user guidance
- Work collaboratively with operational and change teams to ensure system developments meet business needs
- Assist with onboarding and training new team members
- Ensure all work complies with FCA, HMRC and internal regulatory requirements
- Maintain high standards of quality control and risk management
- Support the investigation and resolution of operational issues and process improvements
About you:
- Experience in DT Imago system is essential
- Experience in SIPP or pensions administration within financial services
- A proactive problem solver
- Experience using pension administration platforms
- Excellent attention to detail and commitment to delivering high-quality client outcomes
- Strong communication and stakeholder management skills
- Experience supporting system testing, implementation or process enhancements is desired but not essential
If this sounds like you, apply today!