Client Administrator

  • London
  • from 28000 to 30000
  • Permanent

Our client, a Top-100 Law Firm, is looking for a Client Administrator to join their London team. This is an excellent opportunity for someone to develop their career in a leading law firm that highly values internal progression and development always striving for excellence through collaboration.

Benefits:

  • 27 days annual leave
  • Medical and Dental Insurance
  • Sabbatical opportunities after 5 years of service

About the role:

  • Processing compliance and billing administration
  • Producing correspondence on case related matter
  • Log and maintain client data on management system
  • Process bills and follow up as applicable
  • Assist with opening new client files, including undertaking compliance checks
  • Collaborate with other departments as required

About you:

  • Strong client service skills
  • Excellent communication skills both written and verbal
  • Organised and with strong attention to detail
  • Able to prioritise own workload and work to deadlines
  • Relevant experience within a law firm or professional services firm
  • Ability to work well with others 
  • Knowledge of Microsoft Office and good typing skills

If you think this sounds like you, please apply today. We would love to hear from you!

Apply for Client Administrator:

    Executive Assistant

    • London
    • from 45000
    • Permanent

    Our client, a Top-100 Law Firm, is looking for an Executive Assistant to join their London team. This is an excellent opportunity for someone to develop their career in a leading law firm that highly values internal progression and development always striving for excellence through collaboration.

    This is a hybrid role, 3 days in the office, 2 days remote.

    Benefits: 

    • 27 days annual leave
    • Medical and Dental Insurance
    • Sabbatical opportunities after 5 years of service

    About the Role:

    • Serve as a professional ambassador, managing partners’ diaries and ensuring timely meeting preparation
    • Resolve scheduling conflicts and manage queries efficiently
    • Oversee inbox management, drafting responses, and flagging urgent emails
    • Handle compliance and billing, including WIP meetings and unpaid bills
    • Build strong partner relationships and implement best practices for effectiveness
    • Manage travel arrangements and understand partners’ practice areas and client priorities

    About You:

    • Exhibit a confident, professional demeanor and build strong relationships with partners and clients
    • Demonstrate a solid understanding of a professional, service-driven environment
    • Possess strong organisational and deadline management skills with excellent attention to detail
    • Remain proactive and flexible, solving problems with innovative solutions
    • Collaborate effectively as a team player while remaining calm under pressure with advanced Microsoft Office skills

    If you think this sounds like you, please apply today. We would love to hear from you!

    Apply for Executive Assistant:

      Legal Administrator

      • Bristol
      • from 25000
      • Permanent

      Are you driven, enthusiastic and possess strong administrative skills?

      Our client, a Top-100 Legal firm, is looking for a Legal Administrator to join their Bristol team.

      Your Responsibilities:

      • You’ll ensure the provision of an efficient and effective PA and secretarial support service to assigned stakeholders
      • Provide a full range of administrative and secretarial support to the assigned fee-earners including meeting, communicating and interacting with clients and the use of digital dictation
      • You will perform PA duties such as arranging travel and booking accommodation, dairy management and preparing expense claims
      • Liaise with many support teams throughout the firm and also assist other LSAs and fee earners when required

      Your Skills:

      • Previous experience as LSA or strong administrator
      • Previous customer service experience (beneficial)
      • Enthusiastic and well organised who enjoys working in a team and independently
      • Ability to respond to the needs of the business, acting professionally and ethically to protect the confidentiality of the firm
      • Positive, can-do attitude, you will possess excellent interpersonal skills and a flair for building effective working relationships across all levels

      If you would like to be apart of this forward thinking team, please apply today. We want to hear from you! 

      Apply for Legal Administrator:

        AML Analyst

        • Bristol
        • from 30000 to 34000
        • Permanent

        Our client, a Top-100 Law Firm, is looking for an AML Analyst to join their Bristol office. This is an excellent opportunity for someone to develop their career in a leading law firm that highly value internal progression and development.

        The firm has an excellent reputation, a supportive and inclusive culture, and a genuine passion for delivering a first-class service.

        About the role:

        • Support with creation of AML client risk assessments
        • Carry out client due diligence checks and AML mini audits
        • Assist  with keeping AML policies and procedures up to date
        • Work with wider teams on AML issues, issuing guidance and answering questions
        • Support with firm wide training

        About you:

        • You will have strong experience in CDD (client due-diligence) and carrying out AML checks, ideally within a law firm
        • Familiarity with Risk/Compliance functions
        • Self motivated
        • Strong attention to detail
        • Excellent communication skills
        • Organised and able to prioritise

        If you think this sounds like you, please apply today to be considered for the role.

        Apply for AML Analyst:

          Legal Support Assistant

          • Bristol
          • Permanent

          Do you have previous experience in legal support with excellent attention to detail? 

          Our client, a leading Top-100 UK law firm, is looking for a Legal Support Assistant to join their team in either Bristol or Exeter.

          Your responsibilities will be:

          • Organising complex international travel arrangements
          • Assisting lawyers with billing, credit control, and client communications
          • Acting as a central contact for clients and third parties
          • Collating information for client updates and reports
          • Liaising with support departments to resolve issues
          • Organising and participating in legal team meetings
          • Planning client events and seminars with Marketing
          • Building and maintaining relationships with lawyers and clients

          Your skills:

          • Experience in legal support (PA, Legal Secretary, LSA, etc.)
          • Proficient in booking complex travel and managing diaries
          • Knowledge of compliance and file maintenance procedures
          • Fast, accurate typing and proficiency in Microsoft Office
          • Excellent interpersonal and communication skills
          • Attention to detail and a proactive approach
          • Strong organisational skills and ability to multitask
          • Self-motivated, client-focused, and team-oriented
          • Understanding of confidentiality and data protection

          If this sounds like you, please apply today.

          Apply for Legal Support Assistant:

            Senior Learning & Development Business Partner

            • Bristol
            • from 60000
            • Permanent

            Do you have L&D experience and a passion for delivering solutions for staff development?

            Our client, a top 75 UK law firm, is looking for a Senior Learning & Development Business Partner to join their Bristol or Birmingham Team.

            About the role

            • Review, design and deliver comprehensive development programmes
            • Deliver workshops, e-learning resources and provide appropriate communications
            • Work with existing L&D providers and identify new ones according to the L&D needs across the firm
            • Work with Senior Leaders to ensure that L&D projects provide commercial solutions
            • Ensure the L&D training is delivered in the most effective manner possible, utilising virtual and in person solutions where appropriate
            • Develop and recruit other L&D team members
            • Work closely with colleagues in the HR department  

            About you

            • L&D experience within the legal sector or a similar environment
            • Experience of designing, leading and implementing learning interventions
            • Ability to cater learning interventions and resources to different learning styles
            • Experience managing and developing staff
            • Excellent time management and organisational skills
            • Ability to build strong working relationships at all levels
            • A collaborative team player

            If this sounds like you, please apply today.

            Apply for Senior Learning & Development Business Partner:

              Legal PA (12 month FTC)

              • Bristol
              • from 34000
              • Contract

              Are you able to to meet tight deadlines with high attention to detail? 

              Our client, a UK top 25 legal firm, is looking for a Legal PA to join one of their Bristol based teams, on a 12 month fixed term contract.

              Your Responsibilities:

              • Provide proactive PA support by managing diaries, monitor mailboxes, and arrange travel
              • Oversee billing processes, prepare reports, and handle expenses with the accounts team
              • Conduct document comparisons, schedule deeds, and book meeting room
              • Address inquiries and foster positive relationships with clients and colleagues
              • Assist with ad-hoc projects, resolve IT issues, and cover for PA absences
              • Collate and process expenses efficiently

              Your Skills:

              • Manage work effectively and manage tasks efficiently
              • Meet tight deadlines and handle high-pressure situations
              • Adapt to changing needs and take initiative
              • Demonstrate excellent written and verbal skills
              • Maintain discretion and handle sensitive information with care
              • Ensure accuracy and proficiency in Microsoft Office 365, MS Teams, Excel, PowerPoint, and document management system

              If this sounds like you, please apply today.

              Apply for Legal PA (12 month FTC):

                Legal PA (12 month FTC)

                • Bristol
                • from 29000
                • Contract

                Do you have previous legal experience with strong attention to detail?

                Our client, a UK top 25 legal firm, is looking for a Legal PA to join their Bristol team, on a 12 month fixed term contract.

                Your Responsibilities:

                • Provide proactive PA support, including diary management, mailbox monitoring, and travel arrangements
                • Manage billing processes, financial reports, and expenses in coordination with the accounts team
                • Handle document comparisons, deeds scheduling, filing, and meeting room reservations
                • Address inquiries and maintain positive relationships with internal/external clients and colleagues
                • Assist with ad-hoc projects, IT queries, and cover for PA absences

                Your Skills:

                • Positive attitude, with the ability to work under pressure and meet tight deadlines independently
                • Strong time management, attention to detail, and excellent communication skills
                • Discreet, confidential, and diplomatic in all dealings
                • Collaborative team player, able to build strong relationships with PAs and lawyers
                • Advanced IT skills (Microsoft Office 365, MS Teams, Excel, PowerPoint, and document management systems)

                If this sounds like you, please apply today.

                Apply for Legal PA (12 month FTC):

                  Business Support Team Leader

                  • Birmingham
                  • from 35000 to 38000
                  • Permanent

                  Are you an effective and professional leader with strong written and verbal communication skills? 

                  The Role:

                  Our client, a Top-75 Law Firm, are looking for a Team Leader to join their Birmingham team. This is an excellent opportunity for someone to develop their career in a leading international law firm that offers great benefits.

                  Your Responsibilities: 

                  • Oversee the day to day running of the Business Support Services Administration team
                  • Build relationships with our lawyers to understand the work and proactively prioritise tasks
                  • Encourage an excellent customer service environment
                  • Coach and develop your team, including performance reviews, setting objectives and regular one to ones
                  • Recruit and train new and existing team members
                  • Ensure equipment is properly maintained
                  • Work closely with the Business Support Services Manager, Operations Manager, and our HR team
                  • Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice
                  • Play an active role in supporting business change taking place across the firm

                  Your Skills:

                  • Fair, inclusive and supportive management style 
                  • Able to build excellent working relationships with your team/department, stakeholders and the wider firm
                  • Self-motivated, with the ability to lead by example
                  • Organised with the ability to effectively prioritise business needs
                  • Ability to manage and support business change across the team
                  • Excellent attention to detail
                  • Knowledge of administrative processes such as printing, scanning, electronic filing and post handling
                  • Experience working within a customer service/professional service or legal environment

                  If this sounds like you, please apply today.

                  Apply for Business Support Team Leader:

                    CRM Executive

                    • Bristol
                    • Permanent

                    Do you have previous experience working with CRM systems? Do you have strong data analysis skills and GDPR knowledge?

                    Our client, a leading Top-100 UK law firm, is looking for a CRM Executive to join their team in Bristol.

                    Your responsibilities will be:

                    • Support the CRM Strategy and Insights Lead to improve the success of our marketing, business development and client management efforts
                    • Contribute to the customisation and development of the firm’s new CRM system 
                    • Build relationships across the firm to understand roles, priorities, business objectives and how CRM can assist
                    • Develop reports and dashboards to support adoption and usage
                    • Providing first level response to queries
                    • Maintaining end user accounts, proxy access and security settings
                    • Ensuring our data is clean, up-to-date and GDPR compliant

                    Your skills:

                    • Previous experience working with CRM systems
                    • Previous experience of working in professional services
                    • Understanding of client development and the wider business development and marketing mix
                    • Data management and data analysis skills
                    • Proficient in MS Office including demonstrable advanced Excel knowledge
                    • Strong understanding of GDPR and data processing on digital platforms

                    If this sounds like you, please apply today.

                    Apply for CRM Executive: