Operational Delivery Lead

  • Bath
  • 45000.00
  • Permanent

Are you an analytical problem solver who loves to get things done?

The role

Our client, a growing Wealth Platform, is looking for an Operational Delivery Lead to join their Transfers team based in Bath.


  • Co-owning the overall outcomes of the Transfers team to ensure SLAs are met and standards maintained
  • Collating information and drawing up reports regarding KPI and SLA performance
  • Supporting the Product Owner in the design and coordination of great tech and customer outcomes
  • Leading the end-to-end process outcomes
  • Building effective controls and improving procedures to mitigate risk, and undertaking regular reviews 
  • Managing a team, undertaking 1-2-1s, and mentoring them to succeed
  • Working closely with the Head of Operations to deliver against strategic goals and providing insights that help to drive future objectives.
  • Reporting on day-to-day activity 

About you

  • Background in financial services 
  • Self starter who takes ownership
  • Logical problem solver
  • Analytical and able to extract information from data
  • Team leader experience
  • Highly organised

Please apply today to be considered for this role.

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