Are you an excellent communicator with strong interpersonal skills? Do you have experience delivering high quality customer service?
Our client, a leading provider of Group Insurance, is looking for a Customer Service Representative to join their team.
You will:
- Handle incoming phone inquiries, document resolutions accurately, and ensure empathetic and appropriate communication methods
- Build and maintain strong working relationships with colleagues and advisers
- Take charge of tasks from start to finish, ensuring compliance with product knowledge and regulations
- Amend and maintain precise company records to meet legislative, customer, and company requirements
- Contribute actively to team development, review procedures for service improvement, and focus on personal growth
Your skills:
- Pays close attention to detail, ensuring precision and diligence in all tasks
- Offers outstanding service to customers, ensuring their needs are met effectively
- Approaches tasks with enthusiasm and takes proactive initiatives to get things done
- Thrives in fast-paced, high-pressure environments
- Excellent IT skills, particularly MS Office applications
If this sounds like you, please apply today.