Benefits Analyst Team Leader

  • London
  • 60000.00
  • Permanent

Do you have leadership expertise and have a background in the insurance industry? Are you adept at organisation and capable of thriving in a high-paced work environment?

The role:

Our client, a leading global insurance company, is looking for a Benefit Analyst Team Leader to join their growing team. A client that prides themselves on their entrepreneurial culture and encouraging their employees to reach their full potential. 

Your responsibilities will include: 

  • Manage a team of analysts supporting the development of client relationships
  • Manage workloads across the analyst team, encouraging and facilitating sharing of ideas and information
  • Ensure quality standards and processes are adhered to across the team, and that compliance requirements are met
  • Identify and support the implementation of process and system changes
  • Support analysts in handling errors, problems and complaints
  • Ensure Process maps and administration guides are updated, and undertake an annual audit of all processes
  • Prepare client reports and presentations, including data sets and benchmarking
  • Manage telephone and email queries from clients, and at as a main point of contact
  • Oversee delivery of claims and underwriting activity

Your skills:

  • Minimum of 4 years’ experience working within an insurance or intermediary environment, ideally focusing on private healthcare and group risk
  • Excellent customer service skills and relationship building skills
  • Good written and verbal communication skills
  • Proficient in all Microsoft applications with a heavy emphasis on Excel and PowerPoint
  • Attention to detail and good at critical thinking
  • Ability to think intuitively, assertively and creatively

If this sounds like you, please apply today.

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