Do you have leadership expertise and have a background in the insurance industry? Are you adept at organisation and capable of thriving in a high-paced work environment?
The role:
Our client, a leading global insurance company, is looking for a Benefit Analyst Team Leader to join their growing team. A client that prides themselves on their entrepreneurial culture and encouraging their employees to reach their full potential.
Your responsibilities will include:
- Manage a team of analysts supporting the development of client relationships
- Manage workloads across the analyst team, encouraging and facilitating sharing of ideas and information
- Ensure quality standards and processes are adhered to across the team, and that compliance requirements are met
- Identify and support the implementation of process and system changes
- Support analysts in handling errors, problems and complaints
- Ensure Process maps and administration guides are updated, and undertake an annual audit of all processes
- Prepare client reports and presentations, including data sets and benchmarking
- Manage telephone and email queries from clients, and at as a main point of contact
- Oversee delivery of claims and underwriting activity
Your skills:
- Minimum of 4 years’ experience working within an insurance or intermediary environment, ideally focusing on private healthcare and group risk
- Excellent customer service skills and relationship building skills
- Good written and verbal communication skills
- Proficient in all Microsoft applications with a heavy emphasis on Excel and PowerPoint
- Attention to detail and good at critical thinking
- Ability to think intuitively, assertively and creatively
If this sounds like you, please apply today.